Our shipping and handling fee is based on weight. Rates will be calculated at checkout. We currently only ship within the United States. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

We want you to love your purchase, but if you are not completely satisfied, we accept returns for a full refund within 30 days of the delivery date. Items must be in their original condition and packaging to be eligible for a return. To start a return, please email support@preachathleticlab.com. 

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. For added convenience, we also offer payment options like Apple Pay and Google Pay. All payments are securely processed through Wix’s trusted payment processing system, ensuring your information is safe and protected.

We understand that plans can change! If you need to cancel your order, please contact us at support@preachathleticlab.com within 1-2 hours of placing your order. Once your order has been processed or shipped, we may no longer be able to accommodate cancellations. If this happens, you can follow our return process for a refund after receiving the item.

We want to make things right! If you receive a damaged or incorrect product, please contact us at support@preachathleticlab.com with your order number and a description of the issue. Please report any issues within 7 calendar days of receiving your order. After this timeframe, we may not be able to accommodate your request.

For any questions or concerns, you can reach us via email at support@preachathleticlab.com. Our team will respond to inquiries within 2-3 business days. Thank you for your patience and understanding as we work to assist you!